{"id":1252,"date":"2026-04-15T08:13:38","date_gmt":"2026-04-15T06:13:38","guid":{"rendered":"https:\/\/staging.wenzel-muc.de\/?page_id=1252"},"modified":"2026-05-18T11:49:57","modified_gmt":"2026-05-18T09:49:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/staging.wenzel-muc.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-442b6e00 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-style-drop-shadow hide-mobile has-white-background-color has-background is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-eeb9b4fa wp-block-group-is-layout-flex\" style=\"border-top-left-radius:var(--wp--preset--border-radius--button);border-top-right-radius:var(--wp--preset--border-radius--button);border-bottom-left-radius:var(--wp--preset--border-radius--button);border-bottom-right-radius:var(--wp--preset--border-radius--button);padding-top:var(--wp--preset--spacing--xs);padding-right:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--xs);padding-left:var(--wp--preset--spacing--xl)\">\n<p class=\"is-style-inline-image\"><img alt=\"\" decoding=\"async\" class=\"wp-image-65\" style=\"width: NaNpx;\" src=\"https:\/\/staging.wenzel-muc.de\/app\/uploads\/2026\/04\/mail.svg\"> <a href=\"mailto:info@wenzel-muc.de\">info@wenzel-muc.de<\/a><\/p>\n\n\n\n<p class=\"is-style-inline-image\"><img alt=\"\" decoding=\"async\" class=\"wp-image-72\" style=\"width: NaNpx;\" src=\"https:\/\/staging.wenzel-muc.de\/app\/uploads\/2026\/04\/Phone.svg\"> <a href=\"tel:+4989266662\">+49 89 26 66 62<\/a><\/p>\n\n\n\n<p class=\"is-style-inline-image\"><img alt=\"\" decoding=\"async\" class=\"wp-image-71\" style=\"width: NaNpx;\" src=\"https:\/\/staging.wenzel-muc.de\/app\/uploads\/2026\/04\/MapPin.svg\"> <a href=\"https:\/\/staging.wenzel-muc.de\/en\/branches\/\" data-type=\"page\" data-id=\"670\">Branches<\/a><\/p>\n\n\n\n<p class=\"is-style-inline-image\"><img alt=\"\" decoding=\"async\" class=\"wp-image-70\" style=\"width: NaNpx;\" src=\"https:\/\/staging.wenzel-muc.de\/app\/uploads\/2026\/04\/Chat.svg\"> <a href=\"https:\/\/staging.wenzel-muc.de\/en\/branches\/#kontaktformular\" data-type=\"page\" data-id=\"1254\">Contact form<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-drop-shadow hide-desktop has-white-background-color has-background is-content-justification-space-between is-layout-flex wp-container-core-group-is-layout-eeb9b4fa wp-block-group-is-layout-flex\" style=\"border-top-left-radius:var(--wp--preset--border-radius--button);border-top-right-radius:var(--wp--preset--border-radius--button);border-bottom-left-radius:var(--wp--preset--border-radius--button);border-bottom-right-radius:var(--wp--preset--border-radius--button);padding-top:var(--wp--preset--spacing--xs);padding-right:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--xs);padding-left:var(--wp--preset--spacing--xl)\">\n<p class=\"is-style-inline-image\"><a href=\"mailto:info@wenzel-muc.de\"><img alt=\"\" decoding=\"async\" class=\"wp-image-65\" style=\"width: NaNpx;\" src=\"https:\/\/staging.wenzel-muc.de\/app\/uploads\/2026\/04\/mail.svg\"><\/a><\/p>\n\n\n\n<p class=\"is-style-inline-image\"><a href=\"tel:+4989266662\"><img alt=\"\" decoding=\"async\" class=\"wp-image-72\" style=\"width: NaNpx;\" src=\"https:\/\/staging.wenzel-muc.de\/app\/uploads\/2026\/04\/Phone.svg\"><\/a> <\/p>\n\n\n\n<p class=\"is-style-inline-image\"><a href=\"https:\/\/staging.wenzel-muc.de\/en\/branches\/\"><img alt=\"\" decoding=\"async\" class=\"wp-image-71\" style=\"width: NaNpx;\" src=\"https:\/\/staging.wenzel-muc.de\/app\/uploads\/2026\/04\/MapPin.svg\"><\/a><\/p>\n\n\n\n<p class=\"is-style-inline-image\"><img alt=\"\" decoding=\"async\" class=\"wp-image-70\" style=\"width: NaNpx;\" src=\"https:\/\/staging.wenzel-muc.de\/app\/uploads\/2026\/04\/Chat.svg\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-ed92f1a2 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-style-drop-shadow has-white-background-color has-background is-layout-constrained wp-container-core-group-is-layout-19385acf wp-block-group-is-layout-constrained\" style=\"border-top-left-radius:var(--wp--preset--border-radius--card);border-top-right-radius:var(--wp--preset--border-radius--card);border-bottom-left-radius:var(--wp--preset--border-radius--card);border-bottom-right-radius:var(--wp--preset--border-radius--card);padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<div data-wp-context=\"{ &quot;autoclose&quot;: true, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: true }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-open is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"true\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">PDF file format \u2013 print file<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>The best file format to use is&nbsp;<strong>PDF<\/strong>, which, in accordance with our&nbsp;<strong>File specifications<\/strong>&nbsp;was created by you.<br>You can create this PDF file using almost any standard graphics program, such as Photoshop, Illustrator, InDesign or CorelDraw, etc.<br>There are also plenty of video tutorials on how to create print-ready PDF files at:&nbsp;<strong><a href=\"https:\/\/www.youtube.com\/results?search_query=druckf%C3%A4hige+datei+erstellen\" target=\"_blank\" rel=\"noreferrer noopener\">YOUTUBE<\/a><\/strong><br><br>Alternatively, you are welcome to have this created by our graphics and typesetting department&nbsp;<strong>(Subject to a charge depending on the amount of work involved).<br><\/strong>To provide a cost estimate, we require some information in advance via email, including layout details.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: true }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-open is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"true\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">File specifications for the printable PDF file<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p><strong>Colour space\/mode:<\/strong><br>Always use CMYK colours with the correct colour values for your print files.<br>The maximum ink application for the four channels should not exceed 320%, as this may otherwise result in colour shifts.<br>Colours should therefore be adjusted for black-and-white print jobs.<br><br><strong>Mounting and trim marks:<\/strong><br>During further processing, cutting tolerances of up to 2 mm may occur, which cannot be avoided.<br>When preparing your print files, please ensure that important elements are at least&nbsp;<strong>3 mm<\/strong>&nbsp;placed at a distance from the edge.<br>You should also allow for a 5 mm bleed beyond the final format and ensure that all images and coloured backgrounds extend into this bleed area.<br>In the case of printed materials that are intended for&nbsp;<a href=\"https:\/\/www.wenzel-muc.de\/copyshop-flyer-prospekte-plakate\/\">Brochure<\/a>\/The pages to be bound into the thesis are at the binding edge (page margin)&nbsp;&nbsp;<strong>2\u20132.5 cm<\/strong>&nbsp;to stop.<br><br><strong>Image resolution:<\/strong><br>The resolution depends on the viewing distance from the printed material:<br>The shorter the distance, the higher the resolution should be \u2013 and the greater the distance, the lower the resolution can be.<br>As a general rule, we recommend&nbsp;<strong>300 dpi<\/strong>.<br><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>PRINTED MATERIAL<\/strong><\/td><td><strong>VIEWING DISTANCE<\/strong><\/td><td><strong>IMAGE RESOLUTION<\/strong><\/td><\/tr><tr><td>Wallpaper, tarpaulins<\/td><td>a considerable distance, approx. 2\u20135 metres<\/td><td>75\u2013120 dpi<\/td><\/tr><tr><td>Posters<\/td><td>a good distance away, approx. 1\u20132 metres<\/td><td>250 dpi<\/td><\/tr><tr><td><a href=\"https:\/\/www.wenzel-muc.de\/flyer-erstellen-drucken\/\">Flyer<\/a><\/td><td>close, approx. 30 cm<\/td><td>300 dpi<\/td><\/tr><tr><td>Business cards<\/td><td>very close, about 10 cm<\/td><td>600 dpi<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><br><strong>Embedding fonts:<\/strong><br>To ensure that your print file is ready for printing, the fonts must be properly embedded in the file or converted to curves.<br>Otherwise, selected special fonts may be replaced by standard fonts, resulting in a printout that looks incorrect.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: true }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-open is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"true\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\">Creation of contour-cut PDF files<\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p>When creating a cut (CUT) or kiss-cut contour as a PDF file, it is best to use&nbsp;<a href=\"https:\/\/www.adobe.com\/de\/products\/illustrator.html\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Adobe Illustrator<\/strong><\/a><\/p>\n\n\n\n<p>In this context, a distinction is made as to whether you wish to create a print design with a cut-out outline&nbsp;<strong>or<\/strong>&nbsp;whether you just want to create a contour cut file.<\/p>\n\n\n\n<p>Create a contour cut file for an existing print file:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open an existing print file in Adobe Illustrator<\/li>\n\n\n\n<li>Select the Drawing Pen tool<\/li>\n\n\n\n<li>Trace the print design along the desired cutting path<\/li>\n\n\n\n<li>Once you have traced the desired cutting paths, these paths must be converted to a solid colour. To do this, select the tab: Window -&gt; Colour Fields. In the Colour Fields window, insert a new colour field using the + sign; in the pop-up window that appears, name your contour cut, e.g. CUT or KISSCUT, in the colour field name.<br><br>Under the \u2018Colour\u2019 tab, select \u2018Spot Colour\u2019, set the colour mode to CMYK, and then move one of the colour sliders to 100%. For example, move the M slider (Magenta), then click OK.<\/li>\n\n\n\n<li>Using the Direct Selection tool, select the cutting paths you have created (step 3) and set the colour using the spot colour (Magenta) created in step 4.<\/li>\n\n\n\n<li>Now save the print file, including the cut path, as a PDF file as follows: File tab -&gt; Save -&gt; File type: Adobe PDF<\/li>\n\n\n\n<li>Done&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>Create a contour cut file:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open Adobe Illustrator and, via the File tab, select New to create a blank canvas with the appropriate dimensions (total width x total height).<\/li>\n\n\n\n<li>Tools: Choose a drawing pencil, stencils or other tools (depending on the desired shape and type)<\/li>\n\n\n\n<li>Draw the desired shape or outline on the white surface using the appropriate tool<\/li>\n\n\n\n<li>Once you have drawn the outline (the desired cutting paths), these paths must be converted to a solid colour. To do this, select the tab: Window -&gt; Colour Patches. In the Colour Fields window, add a new colour field using the + sign. In the pop-up window that appears, name your outline drawing, for example, CUT or KISSCUT in the colour field name.<br>Under the Colour tab, select Spot Colour, set the colour mode to CMYK, and then move one of the colour sliders to 100%. For example, move the M slider (Magenta), then click OK.<\/li>\n\n\n\n<li>Use the Direct Selection tool to select the cut paths you have created (step 3) and set the colour using the spot colour (Magenta) created in step 4.<\/li>\n\n\n\n<li>Now save the file as a PDF file as follows: File tab -&gt; Save -&gt; File type: Adobe PDF<\/li>\n\n\n\n<li>Done<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"H\u00e4ufige Fragen rund um unseren Druckservice","_seopress_titles_desc":"Antworten auf Ihre Fragen zu Druckleistungen, Lieferzeiten und Service in M\u00fcnchen. Wir helfen Ihnen gerne weiter!","_seopress_robots_index":"","footnotes":""},"class_list":["post-1252","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.wenzel-muc.de\/en\/wp-json\/wp\/v2\/pages\/1252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.wenzel-muc.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.wenzel-muc.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.wenzel-muc.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.wenzel-muc.de\/en\/wp-json\/wp\/v2\/comments?post=1252"}],"version-history":[{"count":2,"href":"https:\/\/staging.wenzel-muc.de\/en\/wp-json\/wp\/v2\/pages\/1252\/revisions"}],"predecessor-version":[{"id":1267,"href":"https:\/\/staging.wenzel-muc.de\/en\/wp-json\/wp\/v2\/pages\/1252\/revisions\/1267"}],"wp:attachment":[{"href":"https:\/\/staging.wenzel-muc.de\/en\/wp-json\/wp\/v2\/media?parent=1252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}